FAQs

Answers to top questions 

Looking for information related to membership, marketing, education, LEED, LEED Credentials or Zero Carbon program?  Find the answers below.

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Membership

What are the differences between member types?

Green Building Specialists are companies and organizations using the LEED® green building rating system for their sustainability projects. They may be involved in the continuous improvement of LEED through their CAGBC membership. Specialists include: owners, tenants, landlords, engineers, architects, designers, developers, contractors, builders, real estate brokers, and managers or government. Employees of Specialist members get free Individual membership. 

Green Building Advocates are companies and organizations that actively support the green building sector and CAGBC’s mission. Advocates aren’t building owners and usually don’t require access to LEED® benefits. Advocates may include: manufacturers, retailers, non-owner tenants, government policy departments, utilities, academic or research institutions, industry associations and other NGOs. Employees of Advocate members get free Individual membership. 

Catalyst Members are the innovators helping shape green building in Canada. This premium level of engagement  provides valuable opportunities for sustainability champions to influence Canada’s growing low-carbon economy.

Individual Members are people interested in green building, including commercial, residential /homes, or neighbourhoods and communities. Note: Employees of Advocate or Specialist member companies are entitled to a free individual membership. 

Emerging Green Professionals are 30 years of age or younger, new to the industry within five years or a full-time student. Proof of eligibility will be required. 

How much does it cost to become a member of the CaGBC?

Corporate members: 

  • Specialist and Advocate: Fee based on company revenue 
  • Catalyst: Contact us [email link to clientexperience@cagbc.org]
  • Note: All employees of corporate members are entitled to a free individual membership as long as their employer is in good standing. 

Individual members: 

  • Individual Members: $100 plus applicable taxes (Free for employees of corporate members in good standing) 
  • Emerging Green Professionals: $35 plus applicable taxes
I am an employee of corporate member; am I entitled to a free Individual membership?

Yes. If you are an employee of a corporate member in good standing, you are entitled to a free Individual membership.

How do I claim a free Individual membership with my employer’s membership benefits?

Current Individual members who are also employees of corporate members are auto-renewed for as long as your employer remains in good standing.

If you are an employee corporate member but don’t have your free Individual membership, ensure your MyCAGBC personal profile is linked to your employer. To do this, go to cagbc.org/MyCAGBC and log in. In the MyProfile area, click on your employer’s name. On the company account page, find your name.

If you do not have a MyCAGBC profile, create one here and select your employer under Primary Organization.

* If your company’s membership has lapsed, you will not be able to claim your free Individual membership. If you are unsure about your employer’s membership status email us.

I am not an employee of a corporate member. How do I join?

If you are not an employee of a corporate member, you can join as an Individual member. The cost to join is $100 plus applicable taxes, or $35 for Emerging Green Professionals.

I can’t find my name on my employer’s roster – what should I do?
  1. Sign in to your MyCAGBC profile and go to MyProfile
  2. Click on the pencil icon beside your name
  3. If your employer’s membership is in good standing, you will be able to select it from the list.
  4. If you do not find your company on this list, contact your employer’s membership administrator or email us.
  5. If you do not have a CAGBC profilecreate a new account
 I have changed jobs. How do I update my profile? 

Edit your profile by logging into MyCAGBC. Under MyProfile, click on the pencil icon beside your name. If the company’s membership is in good standing, select it from the list. Don’t see your company name? Ask the company administrator or email us. If your new employer is not a CAGBC member, your free membership will expire at the end of your term (please refer to the expiry date in your profile). You can purchase an Individual membership. 

My employer is an Advocate member but I want access to Specialist benefits. Can I change my status?

No. Specialist and Advocate member types are chosen by your employer’s administrator. Please ask them to contact CAGBC about upgrading their membership.

I am the company administrator and would like to update our roster. How do I do that?

Please refer to this Roster Management Guide.

When I buy my membership, is it valid for one year of the date of purchase?

Yes. All membership terms are one year from the date of purchase.

How do I find out my company’s membership ID number?

Contact your company’s membership administrator or if your CAGBC account is linked to your company’s membership, you can also find the ID number by logging into MyCAGBCGo to MyProfile and click on the company name to access its membership page. 

I am an Individual member, how do I find out what my member number is?

Sign in to MyCAGBC go to My Profile. Your member number will appear there as ID.

If I cancel my Individual or Corporate membership will I receive a refund?

No. Memberships are non-refundable.

How do I receive relevant communications?

Sign in to MyCAGBC to verify your subscription options by selecting My Email Subscription Options. If you need assistance, please email us.

How can I retrieve my login and/or password information?

Use the Forgot Password option on the MyCAGBC login page. A temporary password will be emailed to you. If you need further assistance, please email us.

How do I renew my company’s membership?

For Corporate members, the administrator can renew by:

  • Signing in to MyCAGBC
  • Under MyProfile, click on the Company Name to be redirected to the company account.
  • The RENEW NOW button will be activated on the company account page. Click it.
  • Confirm the membership category, revenue level and industry type. This may adjust the fees indicated on your invoice.
  • On the Shopping Cart page, enter your credit card information and click Submit Order.
  • If paying by cheque, make it payable to: Canada Green Building Council and mail to: 100 Murray St. Suite 400, Ottawa, ON K1N 0A1.
  • Receipts will be emailed.

Marketing

What CAGBC logos can I use for my business?

Corporate members in good standing are entitled to use the CAGBC member logo on company-wide business cards, website, corporate letterhead and stationery, business correspondence, e-signatures, annual reports, tradeshow banners, advertisements, corporate office space, LEED® registered and/or certified project sites.

Should membership lapse, CAGBC trademarks should be removed. 

How do you show that your project is Zero Carbon Building certified?

CAGBC provides a certificate as well as a certification mark that can be used on promotional material including web copy, ads and other marketing material that are related directly to the project. Buildings that achieve ZCB-Performance Standard certification can promote their accomplishment with a plaque. All marks include the year of certification. 

For more information visit our marketing support page

Education

Will I be able to write my exam in LEED Credentials exam in French?

LEED credential exams are offered through USGBC. All of the LEED Professional exams are available at Prometric test centers in Canada in English, and several of the exams, including the LEED Green Associate, LEED AP BD+C and O+M are available in French, Brazilian Portuguese, Spanish and Chinese (simplified).

Zero Carbon 

Did you consult the industry in developing the Zero Carbon Building Standards?

The Zero Carbon Building Standards were developed through extensive consultation with experts and stakeholders across the country over a two-year period.

Revisions to the Standards were informed by the Zero Carbon Pilot Program, an initiative designed to facilitate peer learning and capacity building amongst a group of sixteen project teams that committed to the two-year immersion program prior to the launch of registration for the ZCB Standards. The pilot program recognized excellence and leadership, and served to inform the development of tools, policies, and pathways to accelerate market transformation. The lessons learned from the pilot program assisted the CAGBC in identifying opportunities to refine the ZCB Standard.

In 2019, a series of zero carbon roundtables were held across the country to collect feedback on the ZCB Standard and to discuss the challenges and opportunities in different regions of the country. Three working groups were also formed, bringing significant subject matter expertise to the development process. The working groups – focused on energy metrics, carbon accounting, and embodied carbon – reviewed the feedback received through the pilot projects and roundtables and made recommendations to the Zero Carbon Steering Committee. The Steering Committee worked with CaGBC staff to develop a list of final recommendations.

Support form – ZCB 

LEED

Can I pay my LEED project’s certification fees by electronic bank transfer?

Yes, please contact LEED Coach Canada and we’ll provide instructions for setting up your company to make payments by electronic bank transfer rather than by cheque.

LEED Credentials 

Will I be able to write my exam in LEED Credentials exam in French?

LEED credential exams are offered through USGBC. All of the LEED Professional exams are available at Prometric test centers in Canada in English, and several of the exams, including the LEED Green Associate, LEED AP BD+C and O+M are available in French, Brazilian Portuguese, Spanish and Chinese (simplified).

What is a LEED credential and how do I earn one?

The LEED credentials demonstrate you have a strong foundation in sustainability practices useful for all green building projects. These credentials are earned by passing the LEED exams, administered by the Green Business Certification Inc. Exam registrations are submitted through the USGBC website.

There are three tiers of LEED Credentials: LEED Green Associate, LEED AP with specialty, and LEED Fellow. You must become a LEED Green Associate before attempting a LEED Accredited Professional (AP) with Specialty exam. Learn more

How do I register for and write the exam(s)?

Visit the USGBC website for more information. To register for an example you need to create a free USGBC profile. Applicable exam fees are in U.S. dollars. You will receive an on-screen and email notification to confirm registration is complete. Correspondence will include a link to Prometric Testing Centers’ online scheduling system where you may register for your exam.

You may choose the location, date and time that is convenient for you, up to three months in advance. The exact address of the Prometric test center in your city/province can be found on the Prometric website. You can find a step-by-step guide to the exam applications in the LEED v4 candidate exam handbooks which are available as free downloads from the USGBC website.

You can now also take the LEED Green Associate and LEED AP with Specialty exams online. More information can be found on the USGBC website. Note that if you have already scheduled your exam at a Prometric test centre and wish to change the delivery method to the online exam, you must first cancel your original appointment by visiting prometric.com/gbci before scheduling your online exam.

How are the LEED v4 exams different from the LEED 2009 exams?

The LEED v4 exams includes content focused on Task Domains necessary to perform LEED safely and effectively, and Knowledge Domains that reflect the rating systems’ credit categories. Knowledge Domains include concepts such as LEED Process, Integrative Strategies, LEED credit categories, Project Surroundings and Public Outreach. Exam candidates should also be familiar with concepts relating to LEED Project and Team Coordination, LEED Certification Processes, Analyses Required for LEED Credits, and Advocacy and Education for Adoption for LEED Rating Systems. You can find more information about these updates in the applicable LEED v4 exam handbooks.

Do CAGBC members receive discounts on the exams?

Yes. CAGBC Corporate members are eligible for member pricing on LEED Professional Exams. To receive the member discount, call USGBC customer service at +1-202-742-3792 prior to scheduling an exam. The USGBC will verify your membership status, and will to confirm your credential account information, your company name and company member ID number.