Replacement and damage policy
Plaques that are damaged during initial shipping will be replaced by Eclipse Awards at no charge. Eclipse Awards must be notified within five business days of receiving the damaged plaque. Damage that occurs after the plaque is received is the responsibility of the owner. Replacement plaques can be ordered from Eclipse Awards.
CaGBC and Eclipse Awards (product manufacturer) are not responsible for any normal wear and tear the plaque or other purchased displays may encounter due to in-climate weather, should you choose to put them outside. Similarly, modifying the plaque will likely cause significant damage and is not recommended. Please note that any plaque that has been damaged due to modification will not be replaced for free.