The Canada Green Building Council (CaGBC) is the leading national industry organization dedicated to advancing green building practices for liveable communities. The Council’s mission is to promote buildings that are environmentally responsible, profitable and healthy places to live, work and play. We offer a fast-paced, dynamic work environment in an organization full of talented team players.

Member and Market Engagement Specialist

(EASTERN CANADA)

 

CaGBC is acting now to create the change we need. Because what is considered green today must be challenged to have an impact tomorrow. As a customer-focused individual, your commitment to service, proactive engagement, partnership development and comfort level with being part of the first line of support, will help clients, members and stakeholders deepen their relationship with CaGBC and Green Business Certification Inc. Canada (GBCI CA), to drive program and product awareness.

Reporting to the Head of Client Experience (“Supervisor”), and working with the broader CaGBC Client Experience Team, the Member and Market Engagement Specialist is responsible for carrying out the national and regional execution of member and stakeholder engagement initiatives, plays a key role in driving member and sponsor value creation and acts as an advocate of the benefits and value of membership in the CaGBC. This role interacts with all divisions and levels of the organizations in support of national engagement, market development and Client Experience strategies.

RESPONSIBILITIES

Facilitation & Engagement

  • Develop and facilitate events, forums, workshops and other activities (online and in person) including securing corporate and event sponsorships.
  • Identify opportunities and maintain relationships with CaGBC sponsors, regional stakeholders, clients, funders, contributors and supporters.
  • Lead, administer and/or contribute to Advisory Groups, working groups, task forces and other stakeholder engagement forums in line with CaGBC’s strategic objectives and annual workplans.
  • Support management with business development, including identifying opportunities and contributing to proposals.
  • Serve as an ambassador of CaGBC and participate in external committees and events as directed.
  • Build, track and maintain partnerships and alliances in line with CaGBC’s strategic objectives and annual workplans.

Membership

  • Support member recruitment and retention including identifying and closing leads, developing proposals, preparing and delivering member communications and reporting on membership activity.
  • Identify and work with the broader Client Experience Team to develop and deliver new value-added product, programming and service opportunities.
  • Serve as a main point of contact for member requests, service issues and feedback.
  • Engage with regional members to keep them informed of CaGBC’s activities, initiatives and opportunities to participate.

Other Responsibilities

  • Perform related duties and responsibilities as assigned by the Supervisor.

NOTE: This job description highlights the general nature and level of the assignments required by this position.  This is not a completely exhaustive list of duties; additional related duties may be assigned.

SKILLS

  • Demonstrated polished and professional verbal, interpersonal, presentation and written communication skills and the ability to answer questions and solve problems.
  • Excellent project management and organizational skills, including the ability to multi-task and manage numerous projects concurrently.
  • Experience in member services within a not for profit organization and with building and maintaining relationships with diverse stakeholders.
  • Strong administration and customer service skills.
  • Strong computer skills including: Office 365 and database applications. Prior experience with CRM systems is beneficial.
  • Bilingual French and English (verbal and written) preferred.

PERSONAL ATTRIBUTES

  • Good judgement, relationship-building skills, and fully capable of working in a team-oriented, virtual environment.
  • Capacity to complete tasks in a self-directed manner.
  • Familiarity with LEED and/or an interest in the environment, climate action or sustainable building.

EDUCATION AND EXPERIENCE

  • Undergraduate degree or Post-secondary Diploma (3 year) in a related field.
  • Four years of solid business development, market development or stakeholder engagement experience, or an equivalent combination of education and experience.
 

TO APPLY

Please forward your resume, with the subject line Member and Market Engagement Specialist, by Nov 30, 2020 to recruitment@cagbc.org. Also provide a cover letter and include your salary expectations please.

We are an equal opportunity employer and thank all applicants for their interest.  Only those selected for an interview will be contacted.

CaGBC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.